Shipping Policy

🚚 Shipping & Delivery Information

We hope your shopping experience with Lunemuse to be smooth and worry-free. That’s why we offer global shipping with reliable logistics partners and clear delivery expectations. Please read below for everything you need to know about order processing, delivery time, shipping fees, and more:

🌍 1. Shipping Coverage

We currently offer shipping to most countries and regions worldwide.
To check availability for your destination, simply select your country from the drop down menu at checkout or on the product page. The system will let you know whether delivery is available to your location.

🕒 2. Delivery Time = Order Processing Time + Shipping Time

• The total delivery time is made up of:

• Order Processing Time: Handling, packing, and dispatch
• Shipping Time: The time it takes for the parcel to travel to you

⏱️ 3. Order Processing Time

• General processing time: 1–5 business days
• If your item is temporarily out of stock, our customer service team will contact you to offer an alternative or issue a refund
• For orders containing multiple items, if one or more are out of stock, we will ship the available items first
• Once your order is shipped, you will receive a shipping confirmation with your tracking number

📦 4. Estimated Delivery Time by Country

We partner with trusted international carriers to ship your orders securely and efficiently. Delivery times vary by destination:

📝 Note: The delivery estimates above are for reference only. Actual time may vary and can be tracked using your shipment number.

💸 5. Shipping Fees

Shipping costs are calculated based on your order’s total value. The more you buy, the more you save!

• Order value less than $119: Shipping Cost $13.99
• Order value $119 or more: Enjoy FREE SHIPPING!

💡 Pro Tip: Shopping over $119? Enjoy Free Shipping — it’s the best value!

🛠️ Heavy/Bulk Item Shipping

Products like tactical vests or heavy boots may have special shipping fees due to package size and weight. Any additional cost will be clearly shown on the product page.

⚠️ 6. Important Notes

• Delivery may be delayed during peak seasons, national holidays, customs clearance, or adverse weather conditions
• Please double-check your shipping address and contact details before placing your order to avoid delays or return-to-sender issues

Thank you so much for choosing Lunemuse. We're honored to deliver happiness to your doorstep — every time!

With love,
Lunemuse Team